Privacy Policy

1. Introduction

Zappononpa Media ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at zappononpa.media (the "Website") or use our public speaking training services.

This Privacy Policy complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws. By using our Website or services, you consent to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

• Register for our training programs or workshops
• Contact us through our contact forms or email
• Subscribe to our newsletter
• Request information about our services
• Participate in our programs or events
• Apply for employment with us

This information may include:

• Name and contact information (email address, phone number, mailing address)
• Professional information (job title, company, industry)
• Demographic information (age range, experience level)
• Training preferences and goals
• Payment information (processed securely through third-party payment processors)
• Any other information you choose to provide

2.2 Information Automatically Collected

When you visit our Website, we may automatically collect certain information, including:

• IP address and location information
• Browser type and version
• Operating system
• Referring website addresses
• Pages viewed and time spent on our Website
• Dates and times of visits
• Device information

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Website. For detailed information about our cookie practices, please see our Cookie Policy.

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 Service Delivery

• Providing our public speaking training services and programs
• Processing registrations and payments
• Communicating with you about your training programs
• Customizing training content to your needs and goals
• Scheduling sessions and sending reminders

3.2 Communication

• Responding to your inquiries and providing customer support
• Sending you newsletters and updates about our services (with your consent)
• Notifying you about changes to our services or policies
• Sending administrative information and confirmations

3.3 Website and Service Improvement

• Analyzing Website usage to improve our services and user experience
• Conducting research and analytics to enhance our training programs
• Developing new services and features
• Monitoring and preventing fraud and abuse

3.4 Legal and Business Purposes

• Complying with legal obligations and regulatory requirements
• Protecting our rights and interests
• Resolving disputes and enforcing our terms and conditions
• Conducting business operations and administration

4. How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

4.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our Website and delivering our services, including:

• Payment processors
• Email marketing services
• Web hosting and analytics providers
• Customer relationship management (CRM) systems
• Video conferencing platforms for virtual training

These service providers are contractually obligated to keep your information confidential and secure.

4.2 Legal Requirements

We may disclose your information when required by law, regulation, or legal process, or when we believe disclosure is necessary to:

• Comply with legal obligations
• Protect our rights and property
• Ensure the safety of our users or others
• Investigate fraud or other illegal activities

4.3 Business Transfers

In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owner as part of the transaction.

4.4 Consent

We may share your information with your explicit consent for specific purposes not covered in this policy.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure Socket Layer (SSL) encryption for data transmission
• Regular security assessments and updates
• Access controls and authentication procedures
• Employee training on data protection practices
• Secure data storage and backup procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including:

• For the duration of our business relationship
• To comply with legal and regulatory requirements
• To resolve disputes and enforce our agreements
• For legitimate business purposes

When personal information is no longer needed, we securely delete or anonymize it in accordance with our data retention policies.

7. Your Privacy Rights

Under Canadian privacy laws, you have the following rights regarding your personal information:

7.1 Access

You have the right to request access to the personal information we hold about you.

7.2 Correction

You can request that we correct any inaccurate or incomplete personal information.

7.3 Withdrawal of Consent

You can withdraw your consent for certain uses of your personal information, subject to legal and contractual restrictions.

7.4 Deletion

You can request that we delete your personal information, subject to our legal and business obligations.

7.5 Portability

You can request a copy of your personal information in a structured, commonly used format.

To exercise these rights, please contact us using the information provided in Section 11. We will respond to your request within 30 days or as required by applicable law.

8. Marketing Communications

If you have subscribed to our newsletter or marketing communications, you can unsubscribe at any time by:

• Clicking the "unsubscribe" link in any marketing email
• Contacting us directly using the information below
• Updating your preferences in your account settings (if applicable)

Even if you unsubscribe from marketing communications, we may still send you important service-related messages.

9. Third-Party Links

Our Website may contain links to third-party websites. This Privacy Policy does not apply to these external sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party websites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make material changes, we will:

• Post the updated policy on our Website
• Update the "Last Updated" date
• Notify you by email or prominent notice on our Website (if required)

Your continued use of our Website or services after any changes constitutes acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

We are committed to resolving any privacy concerns you may have and will respond to your inquiry promptly.

12. Governing Law

This Privacy Policy is governed by the laws of British Columbia, Canada, and applicable federal Canadian laws, including PIPEDA. Any disputes arising from this policy will be subject to the jurisdiction of the courts of British Columbia.